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After an evaluation of how to adjust service delivery for Farm Credit in the 21st century, FPI is formed leveraging legislation set by Congress allowing credit entities to form service companies.
FPI opens with 32 employees serving our first agricultural credit association customers known today as Farm Credit East and Yankee Farm Credit.
Part of the national Take your Child to Work Day, 18 school-aged children are welcomed to FPI to shadow their hosts for the day. They experienced life at FPI, learning about the Farm Credit mission and FPI's role in supporting American agriculture.
BASIS, FPI’s first generation front-end credit delivery system, was granted the Micro-Banking award for BASIS’s unique design concepts and integration.
The home-grown software made the loan officer the center of the software experience, increasing efficiencies allowing loan officers to spend more time with farmers and less time on data entry.
Agricultural credit associations that would later merge to form Farm Credit West in 2000 join the FPI family.
FPI's first in-house band, F.A.R.M., debuts at FPI's St. Patrick's Day celebration with a lead vocalist and three guitarists. They entertained FPI with Jug of Punch, Danny Boy, All For Me Grog and I’ll Tell My Ma as well as a company-wide sing along to Mountain Dew and Wild Rover (No, nay, never).
As a configurable system, EmPOWER introduces the ability to expand functionality and integration to meet each agricultural credit associations' credit delivery needs.
Following a period of strategic partnership and innovative thinking between Northwest Farm Credit Services and FPI, Northwest FCS formally join the FPI family as customer-owners.
AgCountry Farm Credit Services of the AgriBank district formally joins the FPI family, adding diversity to the partnerships of FPI's customer-owners.
FPI is recognized as the State of Massachusetts Employer of Choice. The award is based on FPI's focus on company culture, training and development, job recognition and rewards, communication, and work-life balance.
With 200 employees, two office locations, five agricultural credit association customers and staff co-located at many branch offices, FPI's offerings have expanded. Agricultural credit association customers are utilizing new intranets, Customer MySites, CreditPro and Collateral Web implementations are underway.
Farm Credit Illinois joins the FPI family in August followed shortly after by Fresno Madera Farm Credit who joined in October of the same year.
At the first Partner Summit, the new technology ecosystem AgWorx by FPI is announced to an audience of 85 agricultural credit association customer participants. This announcement marks the formal strategic shift from homegrown to market leading technology solutions. A move towards improved system and data integration, enhanced reporting capabilities and solutions accessible anytime anywhere enabled by the Salesforce and nCino platforms.
Collaboration is key to successfully supporting FPI's customers. At the first Operations Summit in Agawam, MA, over 50 agricultural credit association attendees and FPI staff collaborate on ways to enhance FPI's technology solutions to support the Farm Credit mission.
With over 250 employees, six agricultural credit association customers and AgWorx by FPI implementations underway, the agricultural lending experience is being digitized to support FPI's customers and their customer-members today and into the future.
FPI successfully moves one branch location to downtown Springfield’s Tower Square. The revitalized office space marks the beginning of FPI’s transformation to become a service delivery organization and value-added systems integrator to association customer-owners.