Farm Credit Financial Partners, Inc. (FPI), a customer-owned technology service organization for some of the largest agricultural credit associations (ACAs) in the United States, congratulates Farm Credit East on the implementation of AgWorx Lending, FPI’s agriculture lending solution leveraging nCino’s bank operating system. The implementation of this new solution was a collaborative effort of Farm Credit East, FPI, West Monroe Partners, and nCino teams.
The successful adoption of AgWorx Lending for Farm Credit East—which serves more than 14,000 customers throughout the Northeast with over $7 billion in loan volume and over $25 million in financial service revenue generated annually—marks the next phase in their digital transformation of agricultural lending. “As a cooperative providing credit to farms, forest product and commercial fishing businesses throughout the Northeast, creating value for our members is our number one goal. To do that we need best-in-class tools, which is why we chose nCino’s Agriculture Lending Solution,” said Bill Lipinski, CEO of Farm Credit East.
AgWorx Lending integrates with AgWorx Customer, a customer relationship management solution implemented by Farm Credit East in 2018. Both solutions live within the AgWorx by FPI technology ecosystem which provides flexibility, innovation, and new business capabilities for FPI’s ACA Partners. Bill Lipinski added, “As an industry specific lender, we needed a platform tailored to our needs, but we also needed one that could integrate with other leading technology systems to provide a seamless solution for our team, and above all else it needed to provide an improved customer experience.”
The modernization of Farm Credit East’s lending technology with cloud-based solutions allows for increased efficiencies through integrated and streamlined processes, improved transparency, and access to more data. Farm Credit East now has a single place for loan origination, processing, and renewals with instant reporting capabilities providing true insight into the lending process.
These new insights serve to improve the customer experience. “AgWorx by FPI is our modernized platform delivered through cloud-based technologies. We’re providing our ACA Partners with flexible solutions configured to meet the needs of their staff and customers,” said Howard Bruck, CEO of FPI. “These new solutions are designed to support Farm Credit East’s vision of providing a best-in-class customer experience.”
About Farm Credit Financial Partners
Organized in 1995, Farm Credit Financial Partners, Inc. (FPI) is the largest and most innovative provider of technology products and services to the Farm Credit System. A customer-owned service organization, FPI supports six agricultural credit associations (ACAs) from Maine to California with 100,000 members and $43 billion in Farm Credit assets. Through a partner-driven approach, FPI is improving lending for American agriculture with technology that is robust, reliable, and intuitive. Visit financialpartners.com.
Farm Credit East extends more than $7.2 billion in loans and has 20 local offices in its seven-state service area. In addition to loans and leases, the organization also offers a full range of agriculturally specific financial services for businesses related to farming, forest products and commercial fishing. Farm Credit East is a cooperative governed by a 16-person board of directors. For more information, visit FarmCreditEast.com.