Frequently Asked Questions

  • What is Farm Credit Financial Partners' EthicsPoint?

    EthicsPointTM is a comprehensive and confidential reporting tool created to assist management and employees
    to work together in addressing fraud, abuse, and other misconduct in the workplace, all while cultivating a
    positive work environment. It is not intended to replace existing policies or procedures or less formal methods
    of resolving internal complaints or concerns regarding routine employment matters.

  • What is EthicsPoint?

    EthicsPointTM is an independent reporting service that operates through an online website and by telephone on
    behalf of FPI. When you contact this service, you do not have to give your name (unless required otherwise by
    law) and your call is not recorded.

  • Why did Farm Credit Financial Partners contract with a third-party vendor?

    EthicsPointTM offers important services that would be impractical or cost-prohibitive for Farm Credit Financial Partners to provide alone. EthicsPointTM provides trained interview specialists, the option of caller anonymity, 24/7 availability and aggregate reporting of trends and usage.

  • For what types of situations should I contact EthicsPoint?

    EthicsPointTM is designed to receive reports regarding suspected unethical or illegal activities. Such
    activities may include the following:

    • Accounting and Auditing Matters 
    • Conflicts of Interest
    • Data Privacy
    • Discrimination or Harassment
    • Employee Relations
    • Misconduct or Inappropriate Behavior
    • Misuse of Assets or Services
    • Retaliation
    • Sabotage or Vandalism
    • Security
    • Sexual Harassment
    • Theft
    • Violation of Policy
    • Workplace Violence
  • Is EthicsPoint appropriate for emergencies?

    No, it is not intended for emergency use. If you need emergency assistance or believe a crime is in progress,
    you should notify Farm Credit Financial Partners management and/or call 911 immediately.

  • What happens when I contact EthicsPoint?

    A customized web form or a professional interview specialist will document your concern, relay the information
    to four designated Farm Credit Financial Partners officials for review and follow up. Reports are handled promptly and discreetly.

  • Why should I report what I know?

    We all have the right to work in a positive environment and with that right comes the responsibility of acting in an ethical manner. Farm Credit Financial Partners seeks to continue to build a successful organization with an outstanding reputation that protects the Core Values. You are encouraged to seek guidance on ethical dilemmas, provide positive suggestions, and communicate concerns to Farm Credit Financial Partners management or Human Resources at any time.

  • I am aware of some individuals involved in unethical conduct, but it doesn’t affect me. Why should I bother reporting it?

    Farm Credit Financial Partners seeks to promote ethical behaviors. Misconduct has implications for the entire company and consequently all employees. All unethical conduct, at any level, ultimately hurts everyone. If you know of any incidents of misconduct or ethical violations, consider it your duty to yourself and your coworkers to report it.

  • What if I only suspect something is wrong?

    Most instances of fraud, waste, abuse and noncompliance are discovered through tips from honest people who are not sure of all the facts. Your reporting can minimize the potential negative impact to the company. This type of good-faith report is encouraged as well as acceptable, keeping in mind that the intent of the report is to bring the issue to light, not to be malicious or hurtful.

  • If I know or suspect something, shouldn’t I just report it to my manager or Human Resources and let them deal with it?

    While you are encouraged to report suspected violations directly to your immediate supervisor or to Human
    Resources, Farm Credit Financial Partners recognizes that this may not always be an option and has made EthicsPointTM available for these circumstances. Keep in mind that EthicsPointTM is not intended for employee complaints concerning wages, hours of work, performance evaluations, or other routine employment matters.

  • What if my supervisor or other managers are involved in a violation? Won’t they get the report?

    The report is accessed only by designated Farm Credit Financial Partners officials. During the investigation, only the appropriate parties who need to know will be contacted to properly address the issue. If an individual is specifically named, (s)he will not receive the report.

  • Am I required to identify myself?

    No. You do not have to reveal your identity to EthicsPointTM. No one will know you are the reporter unless you
    willingly identify yourself. The information you provide will be treated as confidential and privileged. If you wish to
    be identified, the opportunity exists. During your report, you will be asked if you wish to be identified and you
    may provide your name.

  • What legal protection do I have when I report?

    There are laws that protect individuals who provide confidential information regarding possible illegal activities in the workplace. Therefore, Farm Credit Financial Partners is not allowed to penalize those employees who provide good-faith reports of this nature. Farm Credit Financial Partners is committed to maintaining the confidentiality and anonymity of a reporter to the extent allowed by law; however, employees who intentionally and maliciously use EthicsPointTM to make false allegations shall be subject to disciplinary action, if identified.

  • I am concerned that the information I provide EthicsPoint may ultimately reveal my identity. How can you assure me that will not happen?

    EthicsPointTM is designed to protect your anonymity; however, you need to ensure that the body of the report does not reveal your identify by accident. Use of terms such as “my boss,” “in XYZ building where I work,” or “since I was hired in 1998,” may provide insight to your identity. 

    EthicsPointTM’s Privacy Statement is available on the website.

  • Can I file a report from home and still remain anonymous?

    Your report is anonymous regardless of where you are when you file your report.

  • Where do these reports go? Who can access them?

    Reports are accessible only by designated Farm Credit Financial Partners officials. Upon further assessment of the type of violation and facts of the incident, it will be determined on a case-by-case basis and with the strictest discretion if other individuals will need to be involved in the investigation. Confidentiality is of the utmost importance.

  • What if I remember something important about the incident after I filed the report? What if Farm Credit Financial Partners has further questions for me concerning my report?

    When you file a report, you will receive a unique report ID number, a password, and a follow-up date. You can return to EthicsPointTM again to access the original report. You can then add further information that may help resolve open issues. We strongly suggest that you return to the site in 14 days to answer any questions submitted by those reviewing the report. This will help to expedite a resolution to your report.

  • Are follow up reports as secure as the initial report?

    All follow-up correspondence is held in the same strict confidence as the initial report continuing under the umbrella of anonymity.

  • How do I know an investigation is taking place based on my report?

    Farm Credit Financial Partners is committed to promptly investigating all reports of unethical, illegal or inappropriate activity. When an issue is reported through EthicsPointTM, the specific action taken may depend on the nature and severity of the alleged violation. You can be assured that compliance-related reports will be investigated; however, in order to maintain confidentiality and anonymity of all parties involved, you may not be aware that an investigation has taken place. On the follow-up date, you will be provided with a brief message that may provide you additional information.

  • What should I do if I’m served with a subpoena?

    Contact Farm Credit Financial Partners’ Legal department as soon as possible. Until you receive their guidance, preserve any relevant documents and avoid answering any questions, providing documentation or permitting a search of the premises. This ensures that legal rights are preserved and responses are accurate, timely, and appropriate.

  • To whom within Farm Credit Financial Partners should I address any questions I have about EthicsPoint?

    If you have questions or concerns about EthicsPointTM, you may contact Farm Credit Financial Partner's Internal Audit department.